Systems Administration is a skill to orchestrate the system resources to provision, deploy and optimize application performance.  This is a difficult set of tasks that require a great deal of knowledge and expertise to accomplish.  It is extremely beneficial to be able to access experts to assist in overcoming problems when they occur and/or to augment staff when they are on vacation or unavailable.  Systems suffer degraded performance and/or failure due to system administrator improper procedures and/or operating system's inability to deal with problem situations and take corrective action. When failures happen the data center customer satisfaction and financial consequences can be devastating to organizations.  Having operating system support services to overcome problems and take corrective action in a timely manner is crucial to success.

Featured Services

For additional information regarding our Operating System Support or Software Subscription services, contact IT-MSS by email OS_Support@it-mss.com, Software Subscriptions@it-mss.com or call IT-MSS at (720) 304-2784.

IT Operating System Support Services Overview

We provide operating system support services customized to the specifics of your needs.  We support the major operating system platforms with manufacturer support options in North America and in addition we provide the highest quality 3rd Party Operating Support services worldwide.  This gives us the greatest capability of addressing your trust, coverage, multi-vendor environment support as well as cost concerns.  Our IT QSV Alliance has provided on-premise operating system support services in major cities and outlying areas around the world for decades. 

IT Operating System Support services include the following:
  • Warranty Uplifts
  • Telephone Support (see below for specific operating systems)
  • Software Subscriptions
  • System Remediation
  • Periodic Health Checkups & Tasks
  • Real-Time Online System Performance Monitoring
  • Integrated hardware maintenance and operating system support
  • Contracts with terms customized to fit your ramping up, ongoing and ramping down of technologies
  • Virtualized System Administration
  • Outsourced system operations

Operating System Support provided includes the following platforms:

  • AIX
  • Canonical Ubuntu
  • HP-UX
  • Microsoft Windows
  • OpenVMS
  • Red Hat Enterprise Linux (RHEL)
  • Novell SUSE
  • VMware

Regardless of which operating system check out our Outsourcing IT Operations & Managed Services.  If you would like additional information OutsourcingIT@it-mss.com or call (720) 304-2784.