IT hardware has become very reliable due to higher component inherent reliability, use of redundant systems and the re-location of equipment in high quality data centers.  The modern data centers have the optimized the quality of their facilities continuous power, air conditioning, Internet access and security.  However, system failures still occur.  When failures happen the data center customer satisfaction and financial consequences can be devastating to organizations.  Having hardware maintenance services to take corrective action in a timely manner is crucial to success.

Featured Services

For additional information regarding our Hardware Maintenance services and our contract customization to meet your specific needs, contact IT-MSS by email Hardware_Maintenance@it-mss.com or call IT-MSS at (720) 304-2784.

IT Hardware Maintenance Services Overview

We provide hardware maintenance services customized to the specifics of your needs.  We support the major hardware platforms with manufacturer service options in North America and in addition we provide the highest quality 3rd Party Hardware maintenance services worldwide.  This gives us the greatest capability of addressing your trust, coverage, multi-vendor environment support as well as your cost concerns.  Our IT QSV Alliance has provided service in major cities and outlying areas around the world for decades. 

IT Hardware Maintenance services include the following:
  • Warranty Uplifts
  • Self-Maintenance with Parts Replacement & Depot
  • On-Site Repair for Local Business Hours and 24X7X365
  • Dedicated On-Site Field Engineer & Parts Depot
  • Integrated hardware maintenance and operating system support
  • Contracts with terms customized to fit your ramping up, ongoing and ramping down of technologies
  • Outsourced hardware maintenance operations
  • System online performance monitoring

Hardware services provided include the following platforms:

  • Cisco Networks
  • Dell Laptops, Desktops, Servers & Storage
  • EMC Networks
  • HDS Networks
  • HP Laptops, Desktops, Servers & Storage
  • IBM Desktops, Servers & Storage
  • Juniper Networks
  • Oracle Servers & Storage including StorageTek (Legacy Only)